July 2008 Archives

Transport for London contractor Transys crashes the Oyster Travel Card system for the second time in 2 weeks i.e. since Saturday 12th July.)

According to this TfL press release:

Oyster cards

25 July 2008

A Transport for London spokesperson said:

"There was a technical problem with Oyster card readers at London Underground stations this morning which affected Oyster pay as you go cards only. Oyster card readers on the bus and tram network were unaffected.

"The problem has now been resolved and card readers are progressively coming back on-line at London Underground stations.

"Cards have not been disabled and so can continue to be used as normal. We will automatically refund any passengers who may have been charged the maximum £4 fare as a result of not being able to touch in and out at the beginning and end of their journeys this morning. Oyster card holders need take no further action.

"This problem, like the recent issue, resulted from incorrect data tables being sent out by our contractor, Transys (a consortium of the firms EDS and Cubic). Transys has also issued a statement today confirming that they are taking steps to ensure that this does not happen again, that they will undertake a root cause analysis and, like us, apologising for any inconvenience caused to our customers."

The Transys consortium website says:

TranSys statement : 25/07/08.

The technical problem which affected Oyster readers at London Underground stations has now been resolved and all stations are all fully functional. The problem affected pay as you go users only.

Steps are being taken to ensure that this does not happen again and we will undertake a full root cause analysis.

TranSys regrets any inconvenience caused to Transport for London's customers.

As Transport for London has made clear, Oyster cards are not being disabled and automatic refunds will be made to any customers charged maximum fares as a result of not being able to touch in and out at the beginning and end of their journeys. Oyster card holders need take no further action.

How dare they implement software changes to a live production system, without first checking them thoroughly on a realistic test system ?

These repeated failures are indicative of faulty management, who will probably try to shift the blame onto a junior employee. Will any senior management heads roll ?

About this blog

This website comments on the policies of the Mayor of London, the London Assembly and the Greater London Authority and actually pre-dates even the referendum which took place before these public bodies were set up.

Email Contact

Please feel free to email us your views about this website or news about the issues it tries to comment on:

blog @mayor-of-london.co.uk

If you need to contact us in confidence, use our our PGP public encryption key or an email account based overseas e.g. Hushmail

Please do not confuse this website with the tax payer funded Mayor of London, the London Assembly and the Greater London Authority website.

Do not confuse that lot with the ancient office of the Lord Mayor of London either.

Hints and Tips for Whistleblowers

There are many good people trapped in the bureaucracies which run London. If you are thinking about blowing the whistle on shadowy and powerful people in Government or commerce, and their dubious policies then you need be very careful these days. The mainstream media and bloggers also need to take simple precautions to help preserve the anonymity of their sources e.g.


Wikipedia article on the Mayor of London

Wikipedia article on the London Assembly

The Evening Standard newspaper - fulfills its role by scrutinising the Mayor and the GLA etc. rather more effectively than the politicians and bureaucrats do.

Mayor of London press releases

London Assembly press releases

MayorWatch - commercial news site about the Mayor of London etc.

Campaign Button Links

Watching Them, Watching Us, UK Public CCTV Surveillance Regulation Campaign
UK Public CCTV Surveillance Regulation Campaign

NO2ID - opposition to the NuLabour Compulsory Biometric ID Card
NO2ID - opposition to NuLabour's plans for Compulsory Biometric ID Card and National Identity Register centralised database.

asboconcern logo
ASBO Concern - alliance of organisations and individuals who are concerned about the abuse of NuLabour's Anti Social Behaviour Orders.

MI5 encrypted contact web form use 999 or 112 to report immediate threats
Encrypted MI5 web response form NuLabour's "Climate of Fear" is not the same as the real fight against terror.

gamesmonitor_logo_150.gif Games Monitor - "Games Monitor is a network of people raising awareness about issues within the London Olympic development processes. We want to highlight the local, London and international implications of the Olympic industry. We seek to deconstruct the 'fantastic' hype of Olympic boosterism and the eager complicity of the 'urban elites' in politics, business, the media, sport, academia and local institutional 'community stakeholders'. "

Peaceful resistance to the curtailment of our rights to Free Assembly and Free Speech in the SOCPA Designated Area around Parliament Square and beyond
Parliament Protest blog - resistance to the Designated Area resticting peaceful demonstrations or lobbying in the vicinity of Parliament.

Save Parliament: Legislative and Regulatory Reform Bill (and other issues)
Save Parliament - Legislative and Regulatory Reform Bill Act

Ken Livingstone Links

Syndicate this site (XML):

November 2018

Sun Mon Tue Wed Thu Fri Sat
        1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30